Are you looking for IT Support in ?
Fast, Proactive IT Support in from our UK based helpdesk
Are you tired of having to ask for technology recommendations once your equipment has already become obsolete?
Would you love to get the benefits of a whole IT department, without having to hire anyone internally?
Do you also get frustrated by changing monthly bills every time you need a callout or onsite visit from an IT support engineer?
TechQuarters’ flagship service, outsourced IT support, includes proactive 24/7 monitoring and regular advice on new technologies, access to our team of over 25 engineers, and unlimited calls and onsite visits – all for a single price per user.
You can choose from our comprehensive unlimited outsourced IT Support in , or the lighter version of Cloud support for your Microsoft Cloud solutions.
Our Full-Service IT Support package includes:
- Unlimited calls to our help desk
- Unlimited call-outs to your sites
- 24/7 proactive server and network monitoring
- Dedicated proactive Account Management
- Service reports
- New technology advice
- Office 365 Training Bot
- Ad-hoc project services as preferential rates
- All for a fixed monthly fee
What our customers say about our IT Support in London
“Very flexible and accommodating – thanks for loaning us a licence to try Projects out (in the absence of a trial version) while deciding if it’s right for us.”
“Managed the issues really quickly, all sorted now.”
“Dan set up one of our laptops for a new user. I emailed him requesting this in the afternoon & the job was complete before 9:30 the following morning! Thanks Dan.”
TechQuarters IT Support Statistics
Office 365 users on-boarded
Helpdesk fixes within 8 hours*
Users trained in our Cloud Academy
Customer Satisfaction Score*
Accessibility training videos and counting...
* Based on 2018 figures
A few of the Awards TechQuarters have won
Cloud Visionary of the Year Winner - UK Cloud Award
Cloud Services Provider of the Year Winner - CRN Channel Awards
European Marketplace Cloud Partner of the Year - Ingram Micro
Small Employer of the Year - National Apprenticeship Regional Awards
World Cloud Partner of the Year SMB – Microsoft
Microsoft Cloud Champions 2012 & 2013
What makes TechQuarters different from other IT Support in ?
There are lots of other companies offering IT Support in , and we would be really pleased if you decided to work with us.
Here’s a few reasons why we think you’ll enjoy a partnership with us:
- Our culture is hard working but fun. We have lots of staff social events and a very low staff turnover, ensuring you get continuity of personnel working on your account
- We are easy to work with and flexible, and deal with your IT challenges in a composed and responsive way
- Our proactivity is second-to-none, as we were set up to help clients benefit from all the new technologies. You will never feel left behind when it comes to your IT
- We’re always monitoring your systems behind the scenes, so if we see if anything irregular, we jump on it, fix it and then let you know
- We have a 96.3% retention of clients this year, and pride ourselves on our customer service
Just a few of our IT Support Customers
Which of these customer scenarios best describes you?
TechQuarters don’t just offer award-winning IT Support in
IT Support is one of a few key services we specialise in here at TechQuarters. As a Microsoft Gold Partner, are also here to help you select which Office 365 license best suits your business. Once you’ve confirmed this, we can then migrate your users and data securely to Office 365 and Windows 10.
We also have a team of Cloud Architects that specialise in cloud hosting with Azure. There are lots of ways we can help you get started with Microsoft Azure such as hosting servers, a hybrid cloud setup (a combination of cloud and on-premise), full backup service or a Disaster Recovery plan.
If you’ve just moved to Office 365, we can train your staff so they’re using all the different work applications to the best of their ability with our 365 Cloud Academy. We’ve created thousands of 10-15 second videos organised into playlists by product, that are easily watchable through an online web app. To ensure the technology and training is available to all users, we’ve also created a series of videos and playlists on all the accessibility functions in Microsoft 365 and are including both subtitles and audio description.
Another area we have significant experience in is IT Security, from device protection to data policies, firewalls and even GDPR – we’ll work with you to find a cyber security setup that meets your needs.
Read the latest IT Support news in the TechQuarters Blog
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