Are you looking for IT Support in ?
Customer Focused and Proactive IT Support in
Are you looking for an IT Support company that won’t just wait till something is broken to act, but will proactively make suggestions and suggest fixes?
Would you like a dedicated Account Manager who can recommend new technologies and help you to implement the best IT setup for you budget?
TechQuarters’ outsourced IT Support in is a proactive service. It features reliable fix times, continuity of engineers, proactive 24/7 monitoring and regular advice from your dedicated Account Manager on new technologies – all designed to keep you one step ahead of your competition.
You can choose from our full unlimited IT Support service in , or the lighter version of Cloud support for your Microsoft Cloud solutions.
Our Full-Service IT Support package includes:
- Unlimited calls to our help desk
- Unlimited call-outs to your sites
- 24/7 proactive server and network monitoring
- Dedicated proactive Account Management
- Service reports
- New technology advice
- Office 365 Training Bot
- Ad-hoc project services as preferential rates
- All for a fixed monthly fee
What our customers say about our IT Support in London
“The support team was really helpful as always. Thank you very much.”
“Completed quickly and kept us working. Thank you.”
“Really satisfied with the quick and professional resolution of this ticket.”
TechQuarters IT Support Statistics
Office 365 users on-boarded
Helpdesk fixes within 8 hours*
Users trained in our Cloud Academy
Customer Satisfaction Score*
Accessibility training videos and counting...
* Based on 2018 figures
A few of the Awards TechQuarters have won
Cloud Visionary of the Year Winner - UK Cloud Award
Cloud Services Provider of the Year Winner - CRN Channel Awards
European Marketplace Cloud Partner of the Year - Ingram Micro
Small Employer of the Year - National Apprenticeship Regional Awards
World Cloud Partner of the Year SMB – Microsoft
Microsoft Cloud Champions 2012 & 2013
What makes TechQuarters different to other companies offering IT Support in ?
There are lots of other companies offering IT Support in , so what makes us unique compared to the rest?
Here’s a few reasons why we think you’ll enjoy a working with us:
- Our philosophy is work hard but have fun, so we have lots of staff socials and a low staff turnover. This ensures you speak with the same people, who really get to know on your account
- We are easy to work with and adaptable, always dealing with issues in an efficient and timely manner
- Proactivity is built into the fabric of our service. We’re here to help you take advantage of new technology, so you’ll never be left behind when it comes to your IT
- We monitor your systems 24/7, so if we see if anything unusual, we jump on it, fix it and then let you know – before it comes an issue
- We have a 96.3% retention of clients in 2019, we really pride ourselves on our customer service
Just a few of our IT Support Customers
Which of these customer scenarios best describes you?
TechQuarters don’t just offer customer focused IT Support in
Although IT Support is our flagship service, we have a great variety of other services and solutions we can talk to you about too.
Our team of Cloud Architects are experts when it comes to all things Microsoft. We can help you select which Office 365 license best suits your business, then migrate your business safely and smoothly to Office 365 and Windows 10. We also have extensive experience with cloud hosting with Azure. We’ve helped our customers utilise Microsoft Azure by hosting servers, creating a hybrid cloud setup (half cloud, half on-premise) and implementing full backup services and disaster recovery scenarios.
Once you are already using Office 365 and Windows 10, we can help your users make the most of the new software (and you prove the ROI of your migration along the way) with our 365 Cloud Academy training. We’ve created thousands of 10-15 second videos on all things Office 365 and Windows 10, easily watchable through an online web app with playlists.
Plus, to ensure your new digital workplace is as inclusive as possible, we’ve created playlists on all the great accessibility functions in all the products and edited all videos in an inclusive style with both subtitles and audio description.
Lastly (but not least importantly) is IT Security. Whether it’s device protection, data policies, firewalls or even GDPR – we can work with you to find a solution you’re happy with meet your cyber security needs.
Read the latest IT Support news in the TechQuarters Blog
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