Are you looking for IT Support in ?
Outsourced and Proactive IT Support in for a Fixed Monthly Fee
Are you fed up with reactive technology spending and not having a long-term plan for your IT?
Do you have dreams of a modern workplace with flexible working, but just don’t have the expertise in house?
Are you tired of calling an IT Support helpdesk where no one picks up the phone or at best you get a call back from a junior engineer at the end of the day?
TechQuarters’ flagship service offers IT Support in , and includes proactive 24/7 monitoring, regular advice on new and emerging technologies, unlimited calls and visits from our highly experienced cloud architects and engineers – all for a single price per user.
You can choose from our full unlimited outsourced IT Support service, or the lighter version of Cloud support for your Microsoft Cloud solutions.
Our Full-Service IT Support package includes:
- Unlimited calls to our help desk
- Unlimited call-outs to your sites
- 24/7 proactive server and network monitoring
- Dedicated proactive Account Management
- Service reports
- New technology advice
- Office 365 Training Bot
- Ad-hoc project services as preferential rates
- All for a fixed monthly fee
What our customers say about our IT Support in London
“Completed quickly and kept us working. Thank you.”
“Thank you, gives real confidence to know that we can count on TQ to complete time critical, sensitive cases.”
“The support team was really helpful as always. Thank you very much.”
TechQuarters IT Support Statistics
Office 365 users on-boarded
Helpdesk fixes within 8 hours*
Users trained in our Cloud Academy
Customer Satisfaction Score*
Accessibility training videos and counting...
* Based on 2018 figures
A few of the Awards TechQuarters have won
Cloud Visionary of the Year Winner - UK Cloud Award
Cloud Services Provider of the Year Winner - CRN Channel Awards
European Marketplace Cloud Partner of the Year - Ingram Micro
Small Employer of the Year - National Apprenticeship Regional Awards
World Cloud Partner of the Year SMB – Microsoft
Microsoft Cloud Champions 2012 & 2013
What makes TechQuarters different from other IT Support in ?
There are lots of other companies offering IT Support in , and we would be really pleased if you decided to work with us.
Here’s a few reasons why we think you’ll enjoy a partnership with us:
- Our culture is hard working but fun. We have lots of staff social events and a very low staff turnover, ensuring you get continuity of personnel working on your account
- We are easy to work with and flexible, and deal with your IT challenges in a composed and responsive way
- Our proactivity is second-to-none, as we were set up to help clients benefit from all the new technologies. You will never feel left behind when it comes to your IT
- We’re always monitoring your systems behind the scenes, so if we see if anything irregular, we jump on it, fix it and then let you know
- We have a 96.3% retention of clients this year, and pride ourselves on our customer service
Just a few of our IT Support Customers
Which of these customer scenarios best describes you?
TechQuarters don’t just offer reliable IT Support in
TechQuarters has not just been an IT Support partner since we were founded in 2010, but also a Microsoft Partner since the beginning as well. Now at gold level status, we are perfectly positioned to help you select an Office 365 license, as well as migrate you safely and efficiently.
If you are already on Office 365 and Windows 10 but want to make the most of the different products and functions. We’ve developed a web app that contains thousands of 10-15 second videos that are searchable, but also organised into playlists by product. To ensure this training is inclusive, we’ve also created videos on all the accessibility functions in Microsoft 365 and edit all videos (regardless of function) in an inclusive style.
We have a dedicated team of Cloud Architects that specialise IT projects, such as cloud hosting with Azure. We have extensive experience helping organisations utilise Microsoft Azure through projects such as hosted servers, hybrid setup’s (where we combine cloud and on-premise storage), full backup service and Disaster Recovery.
Lastly, after we’ve helped you implement one of the above scenarios or projects – you’d probably be interested in cyber security to ensure your new modern workplace is protected. We can help with device protection on both mobiles and PC’s, data policies within the organisations, firewalls and even GDPR.
Read the latest IT Support news in the TechQuarters Blog
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