Are you looking for IT Support in ?
Award Winning IT Support in from our UK based helpdesk team
Do you have dreams of a modern workplace with flexible working enabled by the latest technology, but just don’t have the expertise in house to make it happen?
Are you tired of calling an IT Support helpdesk where no one picks up the phone, or at best you get a call back from a first-level engineer at the end of the day, only to find that your issue needs to be escalated several times before a solution can be found?
Have you had enough of only spending on technology reactively, only after problems have arisen, rather than having a long-term plan for your IT?
TechQuarters’ flagship service is a reliable and proactive service offering comprehensive IT Support in , run by experienced and friendly engineers. It comes with unlimited calls and call outs, reliable fix times, continuity of engineers, proactive 24/7 monitoring and regular advice on new and emerging technologies – all with a fixed monthly fee.
You can select our full, unlimited service for outsourced IT Support in , or choose TechQuarters’ lighter version of Cloud support for your Microsoft Cloud solutions.
Our Full-Service IT Support package includes:
- Unlimited calls to our help desk
- Unlimited call-outs to your sites
- 24/7 proactive server and network monitoring
- Dedicated proactive Account Management
- Service reports
- New technology advice
- Office 365 Training Bot
- Ad-hoc project services as preferential rates
- All for a fixed monthly fee
What our customers say about our IT Support in London
“Quick reply, took the time to find the issue and solve it.”
“Very prompt, efficient and helpful in resolving the problem.”
“Completed quickly and kept us working. Thank you.”
TechQuarters IT Support Statistics
Office 365 users on-boarded
Helpdesk fixes within 8 hours*
Users trained in our Cloud Academy
Customer Satisfaction Score*
Accessibility training videos and counting...
* Based on 2018 figures
A few of the Awards TechQuarters have won
Cloud Visionary of the Year Winner - UK Cloud Award
Cloud Services Provider of the Year Winner - CRN Channel Awards
European Marketplace Cloud Partner of the Year - Ingram Micro
Small Employer of the Year - National Apprenticeship Regional Awards
World Cloud Partner of the Year SMB – Microsoft
Microsoft Cloud Champions 2012 & 2013
What makes TechQuarters different from other IT Support in ?
There are lots of other companies offering IT Support in , and we would be really pleased if you decided to work with us.
Here’s a few reasons why we think you’ll enjoy a partnership with us:
- Our culture is hard working but fun. We have lots of staff social events and a very low staff turnover, ensuring you get continuity of personnel working on your account
- We are easy to work with and flexible, and deal with your IT challenges in a composed and responsive way
- Our proactivity is second-to-none, as we were set up to help clients benefit from all the new technologies. You will never feel left behind when it comes to your IT
- We’re always monitoring your systems behind the scenes, so if we see if anything irregular, we jump on it, fix it and then let you know
- We have a 96.3% retention of clients this year, and pride ourselves on our customer service
Just a few of our IT Support Customers
Which of these customer scenarios best describes you?
TechQuarters don’t just offer managed IT Support in
IT Support is our flagship service, but we’re lucky enough to have a team of Cloud Architects that specialise in all things Microsoft as well.
As a Microsoft Gold Partner, we can help you select which Office 365 license will work best for your organisation, based on almost 10 years of knowledge and experience. We will then migrate your securely and smoothly to Office 365 and Windows 10. Our Cloud Architects also have great knowledge of cloud hosting with Azure, as they regularly attend training sessions and courses with Microsoft. Some instances where we’ve assisted customers make the most of Microsoft Azure is through hosted servers, setting up half cloud and half on-premise environments (known as a hybrid cloud), cloud backup and Disaster Recovery solutions.
We also have extensive experience when it comes to IT and cyber security. Whether it’s device protection, data policies, firewalls or even GDPR – we can work with you to find a solution that meets the way your organisation operates.
If you’ve already been set up with Office 365 and Windows 10 but feel like you could be using it better as an organisation – we have an e-learning solution you may benefit from. Our 365 Cloud Academy online web app contains thousands of 10-15 second videos on all things Office 365 and Windows 10, easily watchable through searching or playlists. Plus, to help your modern workplace be more inclusive, we’ve created playlists on all the amazing accessibility functions that are built into Office 365, and edited all videos (regardless of subject) in an accessible style with both subtitles and audio description.
Read the latest IT Support news in the TechQuarters Blog
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