Are you looking for IT Support in ?

Fully Managed, Outsourced IT Support in

Are you looking for an IT Support company that won’t just wait till something is broken to act, but will proactively make suggestions and suggest fixes?

Would you like a dedicated Account Manager who can recommend new technologies and help you to implement the best IT setup for you budget?

TechQuarters’ outsourced IT Support in is a proactive service. It features reliable fix times, continuity of engineers, proactive 24/7 monitoring and regular advice from your dedicated Account Manager on new technologies – all designed to keep you one step ahead of your competition.

You can choose from our full unlimited IT Support service in , or the lighter version of Cloud support for your Microsoft Cloud solutions.

Our Full-Service IT Support package includes:

  • Unlimited calls to our help desk
  • Unlimited call-outs to your sites
  • 24/7 proactive server and network monitoring
  • Dedicated proactive Account Management
  • Service reports
  • New technology advice
  • Office 365 Training Bot
  • Ad-hoc project services as preferential rates
  • All for a fixed monthly fee

What our customers say about our IT Support in London

“Completed quickly and kept us working. Thank you.”

“Always really quick and responsive help. Many Thanks.”

“Thank you, gives real confidence to know that we can count on TQ to complete time critical, sensitive cases.”

TechQuarters IT Support Statistics

Office 365 users on-boarded

%

Helpdesk fixes within 8 hours*

Users trained in our Cloud Academy

%

Customer Satisfaction Score*

Accessibility training videos and counting...

* Based on 2018 figures

Get in touch with us today to find out more about our Award Winning IT Support in

 

A few of the Awards TechQuarters have won

Cloud Visionary of the Year Winner - UK Cloud Award logo

Cloud Visionary of the Year Winner - UK Cloud Award

Cloud Services Provider of the Year Winner - CRN Channel Awards logo

Cloud Services Provider of the Year Winner - CRN Channel Awards

European Marketplace Cloud Partner of the Year - Ingram Micro logo

European Marketplace Cloud Partner of the Year - Ingram Micro

Small Employer of the Year - National Apprenticeship Regional Awards logo

Small Employer of the Year - National Apprenticeship Regional Awards

World Cloud Partner of the Year SMB – Microsoft logo

World Cloud Partner of the Year SMB – Microsoft

Microsoft Cloud Champions 2012 & 2013 logo

Microsoft Cloud Champions 2012 & 2013

What makes TechQuarters a top IT Support provider in ?

We’re a top IT support provider because we’ve designed our service with an emphasis on both efficiency AND customer service.

Other organisations will focus purely on closing calls quickly; we concentrate on ensuring our customers are 100% happy with the resolution before we close off a call. This is why our customer satisfaction scores are consistently over 95% ‘satisfied’ or ‘extremely satisfied’, whilst managing to maintain typical fix rates of 60% of calls closed in 30 minutes and 70% within 4 hours.

If you become one of our IT Support clients, you’ll get regular monthly strategic IT reviews and recommendations from your dedicated Account Manager. Being a Microsoft Gold partner, we can help you test out the latest Microsoft technology and software, and then implement it if you decide it’s right for you.

We’ve also developed a video training solution with thousands of ‘bit-size’ 15 second videos on how to use all the applications in Office 365 and Windows 10. This means if you do decide Microsoft is for you, we won’t just migrate you and leave you. Your users can easily get trained up on the new system from day 1 of the installation, ensuring you get a proper return on the investment.

Our clients also like the fact we’re located in a well-connected area of London. So if you need IT Support in , our field support engineers can get to your site quickly and easily.

Lastly, we’ve won several awards as recognition for being a Managed IT Support Service Provider and Cloud Evangelists. This means we’re constantly researching and learning about new technology, so we can pass on all that knowledge straight to you.

Just a few of our IT Support Customers

Rufus Leonard logo
Rufus Leonard logo
Rufus Leonard logo
Rufus Leonard logo

Which of these customer scenarios best describes you?

IT Support - 5 to 50 employees

Fully outsourced unlimited fixed-price support, inc. helpdesk, callouts, 24/7 monitoring

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IT Support - 50 to 100 employees

Fully Outsourced or Co-Support with your in-house team

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IT Support - 100 to 250 employees

Outsourced modular support from 1st Line, to Cloud Support, to Engineers on-site

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Cloud Support - Microsoft 365 or Azure

Helpdesk support for your Microsoft 365 applications or Specialist support for Azure hosting

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Microsoft 365 Project

Utilise our Project Consultants to plan, migrate or develop your Microsoft 365 subscription

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User Training – Microsoft 365

A suite of e-learning videos, playlists and classroom sessions on Microsoft 365, Windows 10, Security and more

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Enhancing your IT Security

Protect against viruses, data loss, lost and stolen device leaks and other cyber threats

Read more ►

Azure Hosting

Helping you move infrastructure to the Cloud and utilise other Azure services

Read more ►

Get in touch with us today to find out more about our Award Winning IT Support in

 

TechQuarters don’t just offer award-winning IT Support in

IT Support is one of a few key services we specialise in here at TechQuarters. As a Microsoft Gold Partner, are also here to help you select which Office 365 license best suits your business. Once you’ve confirmed this, we can then migrate your users and data securely to Office 365 and Windows 10.

We also have a team of Cloud Architects that specialise in cloud hosting with Azure. There are lots of ways we can help you get started with Microsoft Azure such as hosting servers, a hybrid cloud setup (a combination of cloud and on-premise), full backup service or a Disaster Recovery plan.

If you’ve just moved to Office 365, we can train your staff so they’re using all the different work applications to the best of their ability with our 365 Cloud Academy. We’ve created thousands of 10-15 second videos organised into playlists by product, that are easily watchable through an online web app. To ensure the technology and training is available to all users, we’ve also created a series of videos and playlists on all the accessibility functions in Microsoft 365 and are including both subtitles and audio description.

Another area we have significant experience in is IT Security, from device protection to data policies, firewalls and even GDPR – we’ll work with you to find a cyber security setup that meets your needs.

Read the latest IT Support news in the TechQuarters Blog

Get in touch with us today to find out more about our Award Winning IT Support in

 


Discover how Microsoft Teams can shape your workplace of tomorrow

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Hear from a Microsoft Gold Partner and demo this great digital workplace product:

September 18th 2019 - Microsoft Teams Envisioning Session - Vauxhall - London

Book your place here