Are you looking for IT Support in ?
Customer Focused and Proactive IT Support in
Are you tired of speaking to a different IT Support engineer every time you pick up the phone, or someone comes to your site?
Do you not even have the option to speak to a person, and have to send a message to a generic email address instead?
Or are you frustrated with having to replace things or get them fixed, wishing your support company would just recommend a reliable setup!
TechQuarters’ outsourced IT Support in is our flagship service that tackles these common issues. It comes with reliable fix times, continuity of engineers, proactive 24/7 monitoring and regular advice on new technologies to keep you one step ahead of your competition.
Choose from our full unlimited outsourced IT support service, or the lighter version of Cloud support to provide support for your Microsoft Cloud solutions.
Our Full-Service IT Support package includes:
- Unlimited calls to our help desk
- Unlimited call-outs to your sites
- 24/7 proactive server and network monitoring
- Dedicated proactive Account Management
- Service reports
- New technology advice
- Office 365 Training Bot
- Ad-hoc project services as preferential rates
- All for a fixed monthly fee
What our customers say about our IT Support in London
“Quick reply, took the time to find the issue and solve it.”
“Always really quick and responsive help. Many Thanks.”
“Really satisfied with the quick and professional resolution of this ticket.”
TechQuarters IT Support Statistics
Office 365 users on-boarded
Helpdesk fixes within 8 hours*
Users trained in our Cloud Academy
Customer Satisfaction Score*
Accessibility training videos and counting...
* Based on 2018 figures
A few of the Awards TechQuarters have won
Cloud Visionary of the Year Winner - UK Cloud Award
Cloud Services Provider of the Year Winner - CRN Channel Awards
European Marketplace Cloud Partner of the Year - Ingram Micro
Small Employer of the Year - National Apprenticeship Regional Awards
World Cloud Partner of the Year SMB – Microsoft
Microsoft Cloud Champions 2012 & 2013
What makes TechQuarters unlike any other IT Support company in your area?
If you’re looking for a local IT Support company, we understand that there are lots of people offering IT Support in , but it really depends what you’re looking for in a partnership.
Here’s a few reasons why we think you’d enjoy a working with us:
- We believe we should work hard as a team and have fun as a team. We have lots of socials, meaning our staff stick around for longer and you get consistent engineers and service
- We believe in being flexible and accommodating, and we tackle every IT issue in a controlled and co-operative manner
- ‘Proactive’ is our word of choice, so we’re on hand to make recommendations before technology becomes obsolete and keep you abreast of all the latest updates
- We undertake 24/7 monitoring of your systems behind the scenes, so if we see if anything unusual or any potential issues – we fix them before they comes a bigger problem
- We have a 96.3% retention of clients this year, which we think is a great reflection of our dedication to customer service – not just fixing things quickly
Just a few of our IT Support Customers
Which of these customer scenarios best describes you?
TechQuarters don’t just offer award-winning IT Support in
IT Support is one of a few key services we specialise in here at TechQuarters. As a Microsoft Gold Partner, are also here to help you select which Office 365 license best suits your business. Once you’ve confirmed this, we can then migrate your users and data securely to Office 365 and Windows 10.
We also have a team of Cloud Architects that specialise in cloud hosting with Azure. There are lots of ways we can help you get started with Microsoft Azure such as hosting servers, a hybrid cloud setup (a combination of cloud and on-premise), full backup service or a Disaster Recovery plan.
If you’ve just moved to Office 365, we can train your staff so they’re using all the different work applications to the best of their ability with our 365 Cloud Academy. We’ve created thousands of 10-15 second videos organised into playlists by product, that are easily watchable through an online web app. To ensure the technology and training is available to all users, we’ve also created a series of videos and playlists on all the accessibility functions in Microsoft 365 and are including both subtitles and audio description.
Another area we have significant experience in is IT Security, from device protection to data policies, firewalls and even GDPR – we’ll work with you to find a cyber security setup that meets your needs.
Read the latest IT Support news in the TechQuarters Blog
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